by Nigel Martin
7. September 2011 11:23
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Join other Senior Executives for a 30 minute webinar entitled: 'Unlocking Success: key customer experience trends in global manufacturing'. Customer Experience expert and SynGro CEO Keith Schorah will host the Webinar on the 30th of September at 2pm GMT.
In 30 minutes you will learn how international manufacturing companies have increased customer retention by implementing Voice of the Customer programmes.
Areas covered within the 30 minute session will include:
• Pattern Analysis
• Integration with Operational and Financial information
• Single Real-time view of the Customer
• Using insight to drive business improvements
SynGro is a world leader in implementing international customer experience and insight programmes. Our global manufacturing clients such as Heineken, Stora Enso and Outo Kumpu benefit from a real time view of customer insight allowing them to drive focused improvement actions and create a customer centric culture.